-Policies -

Animals 

Vaccines-Rabies

 

ABAC requires all animals required by Florida Law “828.30 Rabies vaccination of..."to be updated on Rabies Vaccine, Titer , or exemption letter by a licensed Veterinarian."

Aggression

ABAC will not care for animals that show any Food, Animal, Human or Toy Aggression. 

ABAC will not care for any animals with a bite history

Reservation  Policies

 

 

Non-Holiday Reservation Payment:

  • New Clients: A 100% in full payment non-refundable, non-transferable (No Credits/Refunds) due at time of booking.

  • Existing Clients: Full payment due by first visit.

Holiday Reservation Payment:

  • New Clients: A 100% in full payment non-refundable, non-transferable (No Credits/Refunds) due at time of booking.

  • Existing Clients: A 50% non-refundable, non-transferable(No credits/refunds) deposit is required at time of booking. Remainder of payment due by first visit.

Holiday Peak Times:

Please note there is an additional $10 charge per visit on all holidays dates listed below:

 

Easter : Friday April 10- Sunday April 12, 2020

Memorial Day : Friday May 22- Monday May 25, 2020

4th of July : Friday July 3-Sunday July 5, 2020

Labor Day : Friday September 5th- Monday September 7th, 2020

Columbus Day : Friday October 10th - Monday October 12, 2020

Veterans Day : Wednesday November 11, 2020

Thanksgiving : Friday November 20th- Monday November 30, 2020

Christmas / Kwanzaa / New Year: Wednesday December 23 2020- Jan 2nd, 2021

 

Payments:

All Payments are to be made through any type of Credit or Debit card.

  • Late Bookings: Add $5 per booking. Any bookings made less than 48 hours prior to start.

  • 4+ Visits/Day: Add $5 for the 4+ 

  • Specific Times: Add $5 per visit

  • Forgotten Payment Fee: Add $20 per booking If payment not paid in full by required time.

Cancellations

Full Trip Cancellations

Definition: Cancellation of entire set of visits scheduled.

 

 

Non-Holiday Full Trip Cancellations:

  • New Clients: No Credit/Refund

  • Existing Clients:

      • Greater than 48 hours prior to first visit: 100% Refund

      • Less than 48 hours prior to your first visit: 100% refund first 3 offenses.

        • After that, client will be required to prepay 100% of total bill for all future services, at the time of booking, via credit/debit card or online banking.

        • If required prepay client cancels 48 hours or more prior to first visit- a 50% credit will be given - that can be used for future bookings within 1 year of initial cancellation date. Credit is non-transferable/ non-refundable.

        • If required prepay client cancels less then 48 hours prior to first visit- NO credit is given.

 

Holiday Full Trip Cancellations:

  • New Clients: No Credits/Refunds

  • Existing Clients: A 50% non-refundable, non-transferable(No credits/refunds) deposit is required at the time of booking. Remainder due by the time of the first visit.

 

Partial/1+Visit Cancellations

Definition: Cancellation of 1 or more visits during a scheduled set of visits.

 

Non-Holiday Partial/1+ Visit Cancellations:

  • New Clients: No Credits/Refunds 

  • Existing Clients: No Credits/Refunds if less then 48 hours prior to first visit.

Holiday Partial/1+ Visit Cancellations:

  • New Clients: No Credits/Refunds

  • Existing Clients: No Credits/Refunds

ABAC has a limited amount of clients we can book and thus turns away clients once spots are full. This makes us unable to fill those spots last minute if your plans change- thus payments are due as indicated at booking and no credits or refunds are given. This includes reasons such as, but not limited to: Sickness, Airline Changes, Work Schedule Changes, etc.

Early Returns/Late Departures:

  • No Credits/Refunds for early returns/late departures.

ABAC has a limited amount of clients we can book and thus turns away clients once spots are full. This makes us unable to fill those spots last minute if your plans change- thus payments are due as indicated at booking and no credits or refunds are given.

Refunds

Refunds will not be issued for cancellations made after the cancellation policies in ABAC's cancellation policies above. If a refund is due for a cancellation the money will be refunded via original payment method.